Technology Support Specialist
January 04, 2012
Technology Support Specialist
Job Description
Qualifications:
- High School diploma or equivalent
- Certificate of Health on file in the central office (after employment offer is made)
- Extensive knowledge in the use of microcomputers with networks and internet
- Working knowledge of LANS and WLANS’s
- Successful experience providing technical support and training
- Ability to clearly articulate technical concepts to non-technical users
- Ability to work harmoniously with others and to communicate effectively with teachers, administrators, students, and office staff.
- Ability to maintain confidentiality
- Knowledge of:
- Principles and practices of Microcomputers, Local Area Networks, and related equipment
- PC compatible and Apple platforms and operating systems
- Micro computer equipment, software, installation, and troubleshooting techniques
- Basic networking , client machine installation onto a network and local area troubleshooting
Essential Functions
- Provide technology services, which include deskside support and training for the district software applications.
- Provides district wide technical support of computer systems
- Assist in the installation and maintenance of district LAN / telephony cabling
- Maintains inventory of technology hardware and software
- Provide classes and one-on-one training, on district systems and applications
- Support instructional needs and enhance technology integration in the classroom;
- Maintain a high level of ethical behavior and confidentiality when dealing with student and staff information
Physical Requirements / Environmental Conditions
- Moderate degree of physical stamina and a light degree of physical strength
- Ability to stand, walk and bend frequently and occasional lifting up to 70 lbs.
- Requires stooping, kneeling, crawling, bending, turning, reaching, climbing, and balancing.
